You have the right to know where your personal data goes, how it is used, and how well it is protected. Sportybet has aimed to answer all of that here in clear, simple language.
By using the Sportybet website or app, you agree to this Privacy Policy. Everything here is written in plain, straightforward language — no complex legal jargon.
Whether you're opening an account on Sportybet, placing a bet, or simply browsing — some data is generated at every step. This Privacy Policy explains what we collect, why we collect it, and how it never leaves without your consent.
Sportybet believes data privacy is a fundamental right. That's why we only collect what's necessary — nothing more. This policy applies to all Sportybet services, including the website, mobile app, and customer support channels.
Sportybet does not knowingly collect data from anyone under the age of 18. Should any such data come to our attention, it will be deleted immediately.
Sportybet collects information in three main ways — directly from you, automatically while you use the platform, and during payment processing.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, Date of Birth, National ID Number | During registration and verification |
| Contact Information | Mobile Number, Email Address | At the time of account creation |
| Financial Information | BKash/Nagad number, transaction history | During Deposits & Withdrawals |
| Usage Data | Betting history, game preferences, session duration | Duration of Platform Use |
| Device and Network Information | IP address, device model, browser type | At Every Session |
| Location Data | Country and city (approximate, IP-based) | At Login |
Sportybet never collects:
Every piece of data Sportybet holds about you has a clear, specific purpose. There is no ambiguity here.
Sportybet does not sell your data to third-party advertisers — and never will. Relevant offers are shown within our own platform only; we do not track you across external sites.
Sportybet protects your data using industry-leading security technology — not just to meet compliance requirements, but because your privacy genuinely matters to us.
Sportybet does its part — but not sharing your password, staying cautious on public WiFi, and keeping 2FA enabled all add an extra layer of protection to your account.
You have important rights over your personal data held by Sportybet. To exercise any of these rights, simply reach out to our support team directly.
You can request a copy of the information we hold about you.
You can update any incorrect or outdated information at any time.
After account closure, data will be deleted once the applicable legal retention period has ended.
You can request that data processing be temporarily paused under certain circumstances.
You can request a copy of your data in a readable, downloadable format.
You can opt out of promotional SMS or emails at any time.
To exercise these rights Help Center Reach us via live chat or email us at support@sportybet-taka.com.
Sportybet does not retain any information longer than necessary. The retention periods for different types of data are outlined below.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| Betting History | 3 Years | Dispute Resolution |
| Customer Support Conversations | 2 Years | Service Quality Improvement |
| Cookies & Session Data | 30 days – 1 year | By Cookie Type |
| Marketing consent records | Until consent is withdrawn | Legal Evidence |
Once the retention period ends, data is securely deleted — or anonymised so that no individual can be identified from it.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have any concerns, please don't hesitate to get in touch.
For privacy complaints or data deletion requests, reaching out by email is recommended — it's easier to maintain a written record and helps us process your request faster.
We protect your privacy through technology and policy — not just words
Every step — from sending to storing your data — is protected with SSL 256-bit encryption. No one can intercept it along the way.
Sportybet's business model has no place for data selling. Your information is never passed to advertising companies or data brokers.
If unusual login activity or transactions are detected, the system automatically switches your account to a protected mode and alerts you.
Enable 2FA on your account — logging in will require both your password and an OTP. Even if your password is compromised, your account stays protected.
Third-party cybersecurity experts regularly audit Sportybet's systems to identify vulnerabilities and ensure they are resolved.
You can request to view, correct, or delete your data at any time. Opting out of marketing messages is just as straightforward.
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